Select a category from the drop-down menu, browse for an item you like and select it, you are going to be redirected to the product page, where you will need to select a color, size and add special requirements if needed.

To make sure every order will work for you and come as expected, we will always send you the confirmation email to double confirm the order, you are still allowed to tell us your requirements of the order in certain time. In order to make the order arrive by schedule, orders will be processed after confirmation or no query submitted in 12 hours from the confirmation email. Please understand that orders once been processed are not easily or possible to amend due to schedule, material and tailoring cost .

Cancellation requests follow our Return & Refund Policy: within 24 hours, the item price and shipping fee are refundable; 24–72 hours, 80% of the item price plus the shipping fee is refundable; 72–120 hours, 50% of the item price plus the shipping fee is refundable; after 120 hours, only the shipping fee is refundable. Orders cannot be cancelled after shipment. Please contact support@lyhias.com as soon as possible.

We have tried the best to make most dresses in reasonable and affordable price. To make every girl will have their flattering styles on their event, we are glad to do a deal on the bulk orders according to the amount and quantity. For more discount details, please contact our online assistant or email us.

If you need any alterations to be done to the product you can describe it in the special requirements field e.g. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent.

Available payment methods are shown at checkout and may vary by country, device, or order. Please choose one of the options displayed during checkout.

If a payment is declined, verify the card details and billing information, contact your card issuer, or try another payment method shown at checkout. Please do not send payment credentials by email.

Yes. Payment information is transmitted through encrypted connections and processed by the payment provider shown at checkout. LYHIAS does not directly store your complete card number. Never send your full card number, security code, or payment password by email.

During checkout, you have the option to enter the specific code, it will be applied to the whole shopping cart.

Each purchase once, for as long as the promotion is active.

Due to regulations, you need to go into your mailbox and activate your Newsletter subscription, the code will be shown after clicking the activation link.

Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.

We use three different factors, Bust, Waist, and Hips.

- Bust: Measure around the fullest part of your bust.

- Waist: Measure around natural waistline.

- Hips: Measure around the fullest part.

Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra, if so, measure yourself without a bra.

You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Extra fees might apply.

There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Please check our size chart for details.

Available shipping methods and fees are shown at checkout based on the destination and order. For large or bulk orders, please contact support@lyhias.com before ordering.

Our standard estimate is 7–15 business days for order processing plus 6–12 business days for shipping, for an estimated total of 13–27 business days. Remote destinations, customs, peak periods, weather, and carrier delays may affect delivery. Tracking is sent after shipment.

Contact support@lyhias.com as soon as possible. We can update the address only before shipment and cannot guarantee a change once processing has begun. The delivery address cannot be changed after the order has shipped.

For standard-size items, submit a return request within 14 calendar days after delivery. Items must meet the conditions in our Return & Refund Policy. Custom-size or personalized items may be returned only for a confirmed quality issue, damage, an incorrect item, or another merchant error. Non-quality returns may be subject to a 10% restocking fee; original shipping is not refundable and return shipping is the customer’s responsibility.

LYHIAS works with authorized third-party logistics partners to process eligible returns in the United States. The appropriate return facility depends on your order and will be provided only after customer service authorizes the return. Do not send an item to the sender address on the package or to any previously used warehouse address.

After an authorized return arrives, inspection and refund processing normally take 4–6 business days. Your bank or payment provider may then need an additional 3–10 business days to post the refund to the original payment method.

Absolutely! We offer dresses and gowns in every size and color listed on our website, including personalized sizes. Our experienced salon tailors can handle large quantities for your big party, so there's no need to worry about stock availability.

Yes, we can help alter the dress to add a personal touch. Simply reach out to us online or email us your ideas, and we'll do our best to accommodate your request.

We understand the importance of a perfectly fitted dress.

To ensure a great fit, please select your size according to the size chart or provide us with your exact measurements when placing your order.

Colors may appear slightly different due to monitor settings, photography lighting, and surroundings.

We recommend ordering fabric swatches from our site to help you make the best decision.

We provide a size chart and a "How to Measure" guide on each product page. Alternatively, you can check out our size guide for detailed instructions on measuring yourself. Please take your time to measure accurately, as this will ensure that the products you receive fit your body perfectly.

Care & Storage:

• Dresses are usually packed inside out for protection.

• Hang and store the dress in a shaded and dry place.

• If available, use the inner hanger straps to assist with hanging.

Cleaning & Ironing:

• Do not wash

• Do not dry clean

• Professional spot clean only

• Steam iron the dress at a low temperature

Please double check if the email address and password you put is correct. If you still can't sign in to your account, please contact our Customer Service team with your account information and details of your issue. They will liaise with our technical team to help resolve it.

No, you don't need to register to place orders.

You can also order here as guest. But to have account is easier to track your order, save frequent addresses and submit tickets. You can easily create your account here in minute.

In your account, you can check your order status in “My order”. If you have any questions about your order upon receiving it, you can send us a ticket. Our service team will reply you within 24 hours.